GOVERNMENT WEB ACCESSIBILITY STANDARD
As part of our commitment to providing accessible services and information, we make every effort to ensure that our website complies with the Québec government’s web accessibility standards (in french only).
Most of our current web content already meets the standard:
- Colour contrast ratios meet the applicable standards.
- Information is not conveyed solely using colour.
- Visual elements include alternative texts.
- Fields and form controls are labelled.
- Texts are structured with titles and headings.
However, despite our best efforts, some of the following content may not be accessible at this time:
- certain HTML documents
- certain PDF documents and forms
We are doing our best to ensure that it will be accessible in the future.
CHECKING ACCESSIBILITY
We used the following tools to ensure that our website complies with the Québec government's web accessibility standard:
- NonVisual Desktop Access (NVDA), version 2023.3.4
- W3C Markup Validation
- Mozilla Firefox
- Google Chrome
- Microsoft Edge
PHONE SUPPORT
If you need help using our online services or fillable forms, call us at one of the following numbers:
- Québec City area: 418 659-4692
- Montréal area: 514 873-4692
- Elsewhere in Québec: 1 800 567-4692 (toll-free)
SERVICES FOR INDIVIDUALS WITH A HEARING OR SPEECH IMPAIRMENT
Phone support
If you have a hearing or speech impairment and you need support over the phone, call us at one of the following numbers:
- Montréal area: 514 873-4455
- Elsewhere in Québec: 1 800 361-3795 (toll-free)
Documents for persons with a visual impairment
If you have a visual impairment, you can order adapted forms and publications in the following formats free of charge:
- audio
- braille
- large print
- accessible PDF
To order a document, call us at one of the following numbers:
- Québec City area: 418 659-6299
- Montréal area: 514 864-6299
- Elsewhere in Québec: 1 800 267-6299 (toll-free)
NAVIGATION ICONS
We use the following navigation icons on our website.
Icon | Description |
|---|---|
| Main menu (or mobile menu) |
| Home |
| See more |
| See less |
| Top |
| Search |
| Open in a new tab (or window) |
| Choose a date |
| Copy |
| Delete (selected items or folders) |
| |
| Close |
| Change |
| Show (or sort table column) |
| Hide (or reverse sort table column) |
| Next page |
| Previous page |
| Scroll right |
| Scroll left |
| Sign in |
| Sign out |
| Warning |
| Confirmation |
| Error |
| Note |
| Accessibility message |
| Pop-up |
| Alert |
| Inbox |
| Attach a file |
| Your profile |
| Business |
| Please wait |
